Can I cancel my order?
All orders can be canceled until they are shipped. If you have already paid for your order and you need to change or cancel it, please contact us ASAP. Once the packaging and shipping process has started, it can no longer be canceled.
Can I get a refund if something is wrong with my order?
Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we offer a satisfaction guarantees that ensure you’ll receive your item on time and as described.
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (10 business days)
- A full or partial refund if the item is not as described or damaged
- A full refund if you do not want the product you have received. (In this case you must return the item at your expense and the item must be unused).
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the sale price.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee.
If you are not satisfied with your purchase and the item is unused and in its original condition, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
We are always ready to give you the best solutions!
How to Return an Item?
If you want to initiate a return, please complete the following steps:
- Firstly, fill the Contact Us form to start the process
- Secondly, send us a photo of the products you’ve received with the return request to the support@bargainflair.shop and we will guide you through the steps.
- Thirdly, return the item to the provided address in response email and send us the tracking number after you ship the item.
- Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
